Good to know there is still good customer service 3 years fter the sale
Defective item received. No response through support team.
you sent me the wrong part... No legs safety belt.
I will send you back and please refund my order.
Any questions will be quick in answering, not to mention it was an actual living, breathing,
person who responded, not a robot set to pick up on keywords and respond with a script.
☎ Toll-free: 1-844-940-0001 (1 844 X40 0001)
SMS & WhatsApp: 1-978-476-3300
Emergency call: 1-754-364-0712
Monday to Friday, 10:00 AM – 4:00 PM US Eastern Time, Non-holiday
.
Email: support@robooterus.com
Monday to Friday, we will reply to your email within 12H.
On weekends, we will reply to your email within 24H.
.
Address: 99 Derby St, Suite 200,
Hingham, MA 02043, United States
The video shows how to properly open the package to get the X40 and the charger: https://youtu.be/1_WcAe4Myk8
First time driving the X40, you should view the document and watch the following video:
https://robooter.s3.amazonaws.com/v1.3.pdf
FAQs: https://robooter.s3.amazonaws.com/RUser+guide+V1.3.pdf
Warranty & Registration: https://robooterus.com/pages/warranty-registration
Product Manuals: https://robooter.s3.amazonaws.com/User+Manual.pdf
Accessories: https://robooterus.com/collections/accessories