Good to know there is still good customer service 3 years fter the sale
Defective item received. No response through support team.
Any questions will be quick in answering, not to mention it was an actual living, breathing,
person who responded, not a robot set to pick up on keywords and respond with a script.
☎ Toll-free: 1-844-940-0001 (1 844 X40 0001)
SMS & WhatsApp: 1-978-476-3300
Emergency call: 1-754-364-0712
Monday to Friday, 10:00 AM – 4:00 PM US Eastern Time, Non-holiday
.
Email: support@robooterus.com
Monday to Friday, we will reply to your email within 12H.
On weekends, we will reply to your email within 24H.
.
Address: 99 Derby St, Suite 200,
Hingham, MA 02043, United States
The video shows how to properly open the package to get the X40 and the charger: https://youtu.be/1_WcAe4Myk8
First time driving the X40, you should view the document and watch the following video:
https://robooter.s3.amazonaws.com/v1.3.pdf
FAQs: https://robooter.s3.amazonaws.com/RUser+guide+V1.3.pdf
Warranty & Registration: https://robooterus.com/pages/warranty-registration
Product Manuals: https://robooter.s3.amazonaws.com/User+Manual.pdf
Accessories: https://robooterus.com/collections/accessories